Comms 101

A strong relationship—or any type of connection—starts with healthy communication.

Having a good comms game makes it possible to freely express your feelings, needs, and boundaries. Plus, you can build trust and get closer to your partner(s). While we aren’t born with these skills, you can definitely level them up with practice.

Learn

01

Communication Crash Course

Learning the fundamentals of good communication and developing some basic skills helps you connect well with others and improve relationships, especially if you didn’t get the chance to learn this before.

Be curious and listen to each other. Ask questions and pay attention; this helps everyone feel valued, respected, and comfortable opening up. Pick a time and place with few distractions, especially for sensitive topics. Silence your phone and put it away. For online chats, close your apps and mute notifications.

Schedule regular check-ins. They’ll help you and your partner(s) feel connected and prevent problems. And they don’t have to be serious—talk about what made you laugh recently or fun date ideas.

Take your time. If things feel intense, go slow. There’s no rush to dump feelings all at once. Every relationship moves differently. You can start with casual chats, then ease into deeper stuff.

Don’t expect others to read your mind. In any relationship, you should feel free to express your true self. Let people know what you need. Speak up! And consider your partner’s needs too.

Don’t be afraid to open up. It’s okay and can make you feel good. If you usually keep things to yourself, remember that a caring partner wants to know how you feel. Even if you’re not doing okay—sharing your feelings is important. Be direct and clear when expressing yourself to get the support you need.

Don’t keep feelings bottled up. It might seem easier to stay quiet to avoid conflict, but it can lead to unheard feelings and resentment. Express what’s bugging you and work together to try to fix it.

Check your chat balance. Pay attention to how often you’re saying “I,” “You,” or “We.” If it feels like you’re only talking about yourself, then switch things up and ask your partner(s) about their feelings, thoughts, and what’s happening in their life.

Conversations should be equal—not one-sided. If your partner(s) do all the talking, and you struggle to get a word in, gently let them know. They might not realize they’re dominating the conversation.

Think of a conversation like a tennis match—let it bounce back and forth.

Questions can keep conversations flowing and help people get to know and understand each other. But how you ask matters. Open-ended questions spark the best, most detailed answers.

Swap “Did you have a good day?” with “How was your day?” 

Be patient and respect your partner’s boundaries. If they’re not opening up, be patient and keep the convo going. Trust takes time to develop, and some people may need more time to feel comfortable.

Remember to ask questions to avoid making assumptions. If something is unclear, ask questions to show your interest and boost your understanding.

Show you’re listening by maintaining eye contact, nodding, and using other nonverbal cues like being relaxed.

Watch your partner’s body language for hints about how they’re feeling. If they fidget, avoid eye contact, or cross their arms—they might be distracted, uncomfortable, or tense.

If you notice these cues, it’s a good idea to pause and ask, “How are you feeling about this convo?” Or suggest a break: “Want to take a breather and revisit this later?”

Communication isn’t just about talking—it’s about listening too. When others speak, be fully present. Don’t interrupt. Showing concern and understanding will make them feel fully heard and supported.

Tips for better listening:

  • Maintain eye contact to show you’re tuned in.
  • Keep an open mind and try to see their point of view.
  • Reflect on how you might’ve played a part in the issue.
  • Be ready to admit they might have a valid point.

02

Check-in With Your Communication Styles

It’s time for some self-reflection. Learn how to turn passive or aggressive communication into positive, assertive communication.

Passive communication is when you drop hints, hoping others will just pick them up instead of being direct. For example, you might say, “I wish someone would remember to text me if they’re running late,” instead of making a clear request. This vagueness usually gets missed, leading to confusion, frustration, and unmet expectations.

Passive communication also happens when you’re afraid of hurting someone’s feelings. But remember: “Being clear is kind” and “Being unclear is unkind.” If you still decide to hold back, remember that you matter and deserve to be heard. Honest, direct communication helps others understand how to support you—they won’t know unless you say so.  

Aggressive communication is when you come in hot, focusing on winning the argument instead of caring about how others feel. It can look like dominating conversations, blaming others, throwing out criticism, getting easily frustrated, not listening, or constantly interrupting. This can make people feel disrespected, defensive, or hurt, which can add stress to relationships.  

Aggressive communication often overuses “You” statements and can make others possibly feel defensive and attacked. In turn, this can hinder trust and weaken your connection. If you find yourself using “You” often, take a moment to think about why. Are you pointing fingers or placing blame unfairly?

Assertive communication is all about clearly stating your needs while respecting and listening to others. It’s the perfect balance of having your thoughts heard—without shutting anyone down or brushing off their opinions. This style can strengthen relationships by reducing conflict and ensuring everyone feels seen and supported—even during tough times.

Assertive communication often starts with “I” instead of “You” statements. For example, “I feel sad when you cancel plans at the last minute” is more constructive than “You always cancel our plans.” It helps them understand how their actions affect you without making them feel attacked, and it can open the door to finding solutions.

Assertive communication helps your partner(s) understand your needs, wants, and boundaries. It not only encourages honesty and clarity, but it cuts through confusion.

Here’s an example showing the differences between assertive, aggressive, and passive communication:

Scenario: Your partner is late, and you both miss a show you were excited to see together.

  • Aggressive Response: “You’re always late and never think about anyone else but yourself!”
  • Passive Response: “It’s fine. Not like I really needed to go out.”
  • Assertive Response: “I’m disappointed we missed the show—I’ve been looking forward to it all week. Next time, let’s pick a time and day that works better for your schedule.”

03

Think It Through and Plan Ahead

Get ready to flex those assertive communication skills by reflecting on your wants, needs, and feelings, and doing some prep in advance.

Before talking with your partner(s), check in with yourself by exploring your thoughts and feelings. Self-reflection will help clarify what you want to share or talk about. It’s especially useful for conversations that might be a bit awkward or difficult. Check out our Feelings, Wants, and Needs page for more tips.

Writing down your thoughts and feelings can clear your head and help you sort out what you want to say. Use a journal or any place you like to jot down notes, like your phone. If writing is not your thing, then create voice memos in your phone. Just keep it locked up, so no one sneaks a listen. Stash your journal somewhere safe and add a password to lock notes on your phone. 

Once you’ve sorted out your feelings and needs, it’s time to think about how to kick off the conversation with your partner(s).

When prepping to talk, you don’t need to memorize a script. Instead, focus on key things you want to share or questions you want to ask. Make sure your questions are open-ended to spark deeper chats. Practice using “I” and “We” statements over “You” statements. And feel free to practice what you want to say out loud in front of a mirror or with a trusted friend.

Need extra help? Check out our Awk Talk Starters for conversation ideas.

Being upfront about what you want from the convo can save you and your partner(s) from headaches. Tell them if you just need to vent, if you’re looking for concrete advice, or if you want to problem-solve an issue between the two of you. This will help ensure expectations are clear and you’ll get the type of support you desire.  

04

Get Your Speak On

Sometimes, conversations may get tense or awkward, and that’s okay. Knowing how to navigate these conversations helps you and your partner(s) work through them or decide if a break is needed before continuing.

Enter the chat ready to listen and respect what your partner(s) says. Remember, differences don’t mean anyone’s right or wrong. You may not always agree about things, but showing respect and letting each other share is a win for everyone.

Trust that your partner(s) is telling the truth and has good intentions. Don’t add stress to the situation by assuming the worst—unless they’ve given you a legit reason to think that. This is how you build trust in your relationship(s) and keep the lines of communication open.

Opening up is tough for many people, so approach talks with patience and understanding. Plus, most of us weren’t taught how to be good communicators. Trust and comfort take time to grow. 

Show some love for their honesty. Say something like, “I know this wasn’t easy to bring up. I really appreciate you being open—it means a lot to me,” or simply, “Thank you for sharing with me.” Acknowledging their feelings can make a big difference, especially if they aren’t used to opening up.

And don’t forget to breathe—before, during, and after deeper talks. It helps keep your emotions in check and your mind sharp. To be a better communicator, you could take a deep breath first to center yourself.

Use “I” statements: Try saying, “I feel upset when you ___,” instead of, “You’re making me upset.” “I” statements focus on your feelings instead of assigning blame.

Avoid using “But”—it can make people brace for something negative. If you do use “But,” end on a positive note. Instead of “I liked that you helped with cooking dinner, but you didn’t clean up,” try, “You didn’t clean up after dinner, but I really appreciated your help with cooking.”

Don’t be afraid to ask your partner(s) to clarify. Try, “I’m glad you are being upfront about wanting to hang out more. Can you please explain what ‘more quality time’ looks like for you?”

If your partner(s) seems off, don’t assume it’s about you. Instead of jumping to conclusions, approach the situation with curiosity. Ask open-ended questions to understand. Try, “How’s your day been? How are you feeling?” Give them space to share.

If your partner(s) is being passive or aggressive, like giving you the silent treatment or throwing shade, let them know it’s not helpful. Encourage them to use assertive communication so you both can listen and share openly.

Be sure to hear your partner(s) out. Focus on listening to them, not on planning your response—otherwise, you could miss what they’re really saying. Active listening keeps the convo smooth and shows you care. It can also help you see things from different angles and hopefully find solutions that work for everyone.

Make sure you’re on the same page about what is being said. Repeating what you hear or summarizing it sends a clear message that you’re listening and helps clear up any confusion. Plus, it allows the person talking to clarify anything at that moment.

05

Keep Calm and Chat On

Master the art of staying cool when conflict heats up.

Feeling angry or defensive during an argument is normal. If you’re getting upset, try to take a few deep breaths, or ask for a break to cool off before continuing the chat. You can say, “This conversation is important to me, but I need a break to settle down before we continue. Is that okay with you?”

You can also try:

  • Counting down from 10 to 1.
  • Closing your eyes and taking deep breaths.
  • Thinking of peaceful places or things that make you happy.
  • Asking for a break and letting them know when you want to continue the conversation.
  • Taking a short walk or a movement break.

Before diving into a serious talk, discuss and define boundaries with your partner(s) if the convo gets heated. Then, set some rules that work for both of you when things get tense. For example, skip the yelling and cursing—stay respectful and take turns talking.

If your partner(s) shuts you down, walks away, or completely ignores you, it’s important to address that behavior. Tell them how it makes you feel and ask for their attention and respect during conversations. Healthy communication involves people staying engaged and respecting each other’s emotional needs.

Boundaries keep intense moments in check, so you don’t say or do stuff you’ll regret later. You can tweak these boundaries as your relationship grows. Check out a few examples: 

  • “Let’s skip the blame game and avoid talking down to each other.” 
  • “If things get heated, I don’t want you in my face or forcing hugs and kisses.” 
  • “I will not engage with anyone yelling at me.” 
  • “If things get heated, let’s pause the chat before anyone storms off in silence.” 

If someone oversteps your boundaries, calmly remind them: “We agreed on no yelling. Let’s talk later when we’re calmer.” If your boundaries are being violated repeatedly, it may be time to step away or seek counseling.

Perfect communication doesn’t exist, and all relationships deal with conflict. Like life, it’s bound to get messy sometimes. Arguments often pop up when someone’s needs aren’t being met. When that happens, try to dig into the real cause—it might be deeper stuff like feeling insecure or disrespected. Digging deeper can help break the cycle of endless fights that don’t solve the real problem.

Handle conflicts with respect, recognizing that different points of view are valid. But, if someone’s actions hurt you, ask yourself:

  • Is this a one-time thing or a pattern?
  • Are past issues or experiences affecting your feelings now?
  • What do you really want from this situation or relationship?

Approach your conversations with the mindset that you and your partner(s) are on the same team. Assume good intentions, even when disagreeing, and focus on working through issues together. A negative mindset can cloud things, so approach the conversation with positivity and a solution-oriented mindset.

This can build trust, reduce misunderstandings, and strengthen your connection. And remember, even if things don’t go as planned, respecting and supporting each other will make tackling future challenges easier.

Compromise can make or break relationships. If you can find a middle ground that works well for everyone, then both of you can feel satisfied with the outcome. But, if that’s not possible, it’s also okay to agree to disagree. Respecting each other’s opinions is what counts.

Also, a fresh POV on the conflict can help. Ask trusted confidants like friends, family, or community members for advice, but avoid asking them to choose sides. You might also want to contact a counselor or therapist.

And remember: everyone makes mistakes. A sincere apology will help you move on and strengthen your bond.

Disagreements should never turn into intense yelling or physical fights. Healthy communication is about respect and mutual support—NOT about controlling your partner(s) or being hostile.  

If things get tough or there are any signs of abuse, then seek help and support immediately. You can reach out to resources like the National Domestic Violence Hotline at 1-800-799-7233 (SAFE) or visit www.thehotline.org for support.

Practice

Awk Talk Starters

Avoiding the talk? Whether you’re tongue-tied or just need an icebreaker, our scripts can help guide you through the awk.

Hey! Welcome home. Hope you’re hungry – dinner is on the way.

Oh, thanks.

I hope it’s cool I got your usual.

That’s fine.

You don’t seem very excited… 

Sorry. It’s not you or the food.

OK, just checking in… but seriously, how are you feeling? How was your day?

I’m exhausted. Work was just a lot today.

You feel like you want to vent, or do you want solutions?

Honestly, I think I just want some fried rice and a hug right now.

I got you. Let me know if you want to talk more about it, though. You know I’m always game to listen. Now, about that hug…

Who are you texting?

My buddies.

Interesting…seems like you’re always texting other people, but I can never get a text back.

What do you mean? I text you every day.

OK, but it takes forever for you to respond. Sometimes it’s several hours or even the whole day.

But, I really don’t like being glued to my phone, and being pressured to respond right away. Plus, my job is so busy 9 – 5, and I’d get in trouble if I’m on it too much.

I know you’re busy but when you don’t respond, it makes me feel ignored or like you don’t care.

That’s definitely not true. I really like you and us. I just think we have different communication styles. Maybe we can find a solution that works for both of us?

OK, that’s fair. How about I ease up on the pressure, and you text or call me after work?

Works for me! I’m glad we talked this out. Want to grab some food now?

Play

Down bad or just want to break the ice? Play Tawk ___ To Me or Match My ___! Turn awkward topics into juicy conversations with seven card decks filled with questions from spicy to sweet.